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Sobot AI Agents & Live Chat
- by Sobot
- From $39/month. Free trial available.
- by Sobot
- From $39/month. Free trial available.
AI agents that understand customers, answer questions, handle tasks, and connect all your chats in one smart workbench with analytics.
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About the Sobot AI Agents & Live Chat
This AI agent and live chat solution helps Shopify merchants manage customer conversations across all digital channels in one unified workbench. The AI agent understands customer intent, answers questions, and handles complex tasks automatically. Build custom agents using a no-code workspace with reusable knowledge, skills, and workflows. Connect your Shopify business systems so agents can take actions, create tickets, and seamlessly hand off conversations to your team when needed. Manage chat, social media, WhatsApp, voice, and support tickets from a single platform. Real-time monitoring and analytics help you track performance and improve customer service over time while automating routine workflows.
Launched: August 1, 2024
Key features
- Answer customer questions and complete tasks with AI agents.
- Automate complex service workflows without routine human handoffs.
- Real-time monitoring and analytics for efficient supervisory management.
- Connect chat, social, WhatsApp, voice, and tickets in one workspace.
- Use approved skills and business tools to deliver reliable resolutions.
Pricing of Sobot AI Agents & Live Chat
Team
$39 / month
- Autonomous LLM Agent
- Grounded Knowledge Engine
- Omnichannel Deployment
- Agent Studio
- Analytics & Exports
Professional
$149 / month
- Skills & API Actions
- Native MCP Integrations
- Audience Segmentation
- AI Quality Analytics
- Multi-Brand Routing
Enterprise
$499 / month
- Task Workflow
- Dynamic Memory
- Auto-learning Knowledge
- AI Evaluation Center
- Open APIs & Connectors
- Advanced Analytics
- Unlimited KBs & RBAC
