Shopbot: AI Customer Calls
- by ShopBot
- From $39/month. Free trial available.
AI phone support that answers customer calls with live order tracking, returns, and product info. Includes free chat for your store.
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About the Shopbot: AI Customer Calls
Shopbot is an AI call assistant built specifically for Shopify stores. It handles customer phone calls automatically using live data from your store to answer questions about order tracking, returns, exchanges, and products. You can add local phone numbers for different markets and keep full transcripts of every conversation. When the AI can't help, it smoothly hands off to your team with context included. The app syncs automatically with your Shopify catalog, so it always has current product information, quantities, and size updates. Customize the voice with your own greeting, tone, and allowed actions to match your brand. It also includes a free on-site chatbot for pre-sale questions and simple FAQs.
Key features
- Answers your customer calls automatically with live Shopify data
- Live order lookups: status, shipments, delivery ETAs from Shopify
- Auto-syncs with Shopify: catalog, adds/removes, qty/size updates
- Brand-tuned voice: custom greeting, tone, allowed actions
- Seamless human handoff when needed; transcript included
Pricing of Shopbot: AI Customer Calls
Starter
$39 / month
or $421/year and save 10%
- 100 voice minutes/month
- 200 free chats included
- All features included
Growth
$99 / month
or $1,069/year and save 10%
- 300 voice minutes/month
- 300 free chats included
- All features included
Scale
$349 / month
or $3,762/year and save 10%
- 1,000 voice minutes/month
- 2,000 free chats included
- All features included
