Cavalry AI Customer Support

Cavalry is an autonomous AI customer support agent that resolves tickets end-to-end without rigid workflows. This AI agent reasons through complex issues and takes real actions across your existing tools to handle high-volume customer support requests at scale. The app stays on brand by following your policies, tone, and style guidelines while working across every customer channel. Go live fast without spending weeks building flows or maintaining brittle workflows. Cavalry automates common support tickets including WISMO, delivery help, returns and exchanges, refunds, and over 100 use cases. It takes verified actions and escalates only edge cases, reducing human workload in real time. Keep shoppers happy with faster resolution times, reduce support costs, and turn customer support into repeat purchases. The AI handles complex tickets while staying aligned with your brand voice and business policies.