SaleSmartly: AI Chat & Inbox

Name: SaleSmartly: AI Chat & Inbox
Brand: SaleSmartly
Availability: InStock
Rating: 5.0 (18 reviews)

by SaleSmartly
Free plan available

5.0 (18)

by SaleSmartly
5.0 (18)
on
Free plan available

Turn store visits into sales with AI chat, omnichannel inbox, and team support for WhatsApp, Instagram, Facebook, TikTok, and email.

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About the SaleSmartly: AI Chat & Inbox

SaleSmartly turns store visits into sales with AI-powered live chat and an omnichannel inbox. Manage WhatsApp, Instagram, Facebook Messenger, TikTok, email, and website chat from one shared workspace. The AI employee answers common questions 24/7, translates conversations in real time, and hands off complex chats to your team with full customer context and chat history. Route conversations to teammates, segment contacts, and use tags, notes, and automation to follow up faster. Track service and team performance with insights that help you deliver consistent support as your store grows. Support global shoppers with real-time translation and branded chat that keeps customers engaged.

Launched: April 13, 2022

Key features

Connect website chat and supported messaging channels in one shared inbox.
Deploy an AI employee to respond, qualify, translate, and hand off conversations
Route conversations to teammates with customer context and chat history.
Support global shoppers faster with real-time conversation translation.
Segment contacts and track service and team performance from one workspace.