Re:amaze AI Helpdesk & Chat
- by Reamaze
- From $29/month. Free trial available.
Manage all customer conversations and support across email, chat, social, and SMS in one AI-powered helpdesk. Let AI handle replies, automate tasks, and track orders to deliver faster, consistent service.
About the Re:amaze AI Helpdesk & Chat
Re:amaze combines AI-powered helpdesk and live chat to deliver smarter customer support across multiple channels. Manage all your customer conversations from email, social media, SMS, and phone calls in one unified inbox. The AI assistant helps your team write responses, create chatbots, and handle common support tasks automatically. Track customer interactions alongside order details and revenue data to provide more personalized service. With built-in features like satisfaction surveys and status pages, you can keep customers informed and engaged while maintaining consistent support quality across your Shopify stores.
Key features
- Unify email, social, SMS, voice conversations for all stores in a single inbox
- Manage, modify, and create Shopify orders directly in customer support and chats
- Use AI to write replies, build chatbots, summarize, and create FAQ articles
- Automate common tasks and patterns with data and rules to save time
- Satisfaction surveys, status pages, push notifications to keep customers engaged
Pricing of Re:amaze AI Helpdesk & Chat
Re:amaze Basic
$29 / month
or $313.20/year and save 10%
- Unlimited Email Inboxes
- Social Integrations
- Live Chat and Chatbots
- Trainable AI Intents
- Workflows and Macros
- FAQ
- 1K Free Push Notifications
Re:amaze Pro
$49 / month
or $529.20/year and save 10%
- Basic Features +
- Multi-Store
- SMS and VOIP Integrations
- Live View
- Advanced Reports
- Custom Domains
- Status Page
- 1K Free Push Notifications
Re:amaze Plus
$69 / month
or $745.20/year and save 10%
- Basic + Pro +
- Staff Reports, Roles, Shifts, Days Off
- Departments
- Satisfaction Surveys
- FAQ History
- Co-Browse
- SSO
- 2K Free Push Notifications
Enterprise Custom
$899 / month
- Customizable Features
- Ticket Volume Based or Annual Pricing
- Hands-On Service and Training
- Dedicated Priority Support
