Qpien ‑ Helpdesk & Live Chat
- by Qpien
- From $24/month. Free trial available.
Manage all your customer service in one place with this complete help desk solution. Handle messages from Live Chat, WhatsApp, Instagram, and Facebook while accessing your Shopify store details directly in the dashboard.
About the Qpien ‑ Helpdesk & Live Chat
Qpien delivers a complete customer service solution built specifically for e-commerce stores. This omni-channel platform lets your support team handle all customer communications in one convenient place. Connect with customers through live chat, WhatsApp, Facebook, and Instagram messaging - all unified in a single, user-friendly interface.
Your team can view essential product details, customer information, and order history directly within Qpien's panel, eliminating the need to switch between multiple tools. The platform integrates seamlessly with Shopify stores in under a minute, helping you respond faster to customer inquiries and prevent missed sales opportunities.
By centralizing all your customer support channels, Qpien helps improve the customer experience while making your support team more efficient and cost-effective.
Key features
- Easly manage all customer messages from Live Chat, WhatsApp, Instagram and FB
- See all your products, customers and orders details without leaving Qpien panel
- Customizing and adding Qpien to your Shopify store takes less than 1 minute
- With Qpien you will boost sales, increase conversions and revenue
- Stop losing sales by missing the conversation
Pricing of Qpien ‑ Helpdesk & Live Chat
Start Plan
$24 / month
or $228/year and save 21%
- Qpien Live Chat
- Facebook, Instagram
- Chat Transfer, Team Chat
- Chat Ratings, Automations
- Email & Live Chat Support
- Web & Mobile App
Grow Plan
$49 / month
or $468/year and save 20%
- Facebook & Instagram
- WhatsApp Business
- Chat Transfer, Team Chat
- Chat Ratings, Automations
- E-commerce integrations
- Email & Phone support
Scale Plan
$84 / month
or $828/year and save 18%
- Facebook, Instagram
- WhatsApp Business API
- Chat Transfer, Team Chat
- Chat Ratings, Automations
- E-commerce integrations
- Priority Support
