NS AI Chatbot, Helpdesk & FAQs
- by NestScale
- Free plan available. Free trial available.
Manage all your customer support in one place with this AI chatbot and helpdesk solution. Handle messages across channels, automate responses, track orders, and increase sales through smart product recommendations.
About the NS AI Chatbot, Helpdesk & FAQs
Simplify your customer service with this comprehensive AI-powered support solution. The NestDesk platform combines an intelligent chatbot, live chat, and helpdesk features in one unified inbox. The AI chatbot handles customer inquiries 24/7, while the smart conversation management system lets you respond faster across multiple stores and channels. View customer profiles, track behavior, and make product recommendations directly through the chat interface. The intuitive mobile app and self-service widget with order tracking keep you connected to customers wherever you are. Turn support conversations into sales opportunities while reducing manual workload through automated assistance and centralized message management.
Key features
- Manage & respond to all messages across channels and stores in one single inbox.
- Automate your support & solve customers’ questions with the NestDesk AI chatbot.
- Share product recommendations, browse inventory & create orders while chatting.
- Make powerful self-service widget with Helpdesk, order tracking & order action.
- Have customer profiles, preview carts & track website visitors in real-time.
Pricing of NS AI Chatbot, Helpdesk & FAQs
FREE
Free
- Unlimited conversations
- 1 agent as admin
- 1 store integration
- 1 Facebook integration
- Live chat customization
- Browser notifications
- Mobile app
BASIC
$5.99 / month
- Unlimited conversations & agents
- 2 stores & FB integrations
- Live visitor data
- Automation rules
- Order tracking
- Remove watermark
- 5 FAQs
ADVANCED
$14.99 / month
- Unlimited conversations & agents
- Unlimited stores, channels & FAQs
- All in Basic, plus
- Chatbot
- Business hours
- Offline email notifications
PROFESSIONAL
$34.99 / month
- Unlimited conversations & agents
- Unlimited stores, channels & FAQs
- All in Advanced, plus
- AI Chatbot
- 500 replies/month
- Order management
