Kustomer

Kustomer

  • by Kustomer
  • Free to install. Additional charges may apply.
5.0
24 Reviews on

Get a complete view of your customers with Kustomer's AI-powered CRM. Manage orders, refunds, and support across channels while delivering personalized experiences backed by deep customer insights.

Install from Shopify App Store Add to compare Contact developer via Shopify App Store
  • Kustomer Screenshot
  • Kustomer Screenshot
  • Kustomer Screenshot
  • Kustomer Screenshot
  • Kustomer Screenshot
  • Kustomer Screenshot
  • Kustomer Screenshot
  • Kustomer Screenshot
  • Kustomer Screenshot
  • Kustomer Screenshot
  • Kustomer Screenshot
  • Kustomer Screenshot

About the Kustomer

Kustomer's AI-powered CRM platform helps merchants deliver exceptional customer support through intelligent data management. By combining Shopify order information with customer interactions, support teams can access complete customer profiles and handle inquiries across multiple channels. The system offers automated chatbots, customizable message templates, and direct order management capabilities including refunds and cancellations. With comprehensive search features and integrated customer data, merchants can provide more personalized service experiences. This customer-centric solution makes support operations more efficient while helping businesses build stronger relationships with their customers through informed, responsive service.

Key features

  • Full View of Customer Orders via Shopify Data Integration
  • Direct Order Refunds/Cancellations from Kustomer Timeline
  • Efficient Order Data Access and Search within Kustomer
  • Dynamic Message Customization with Shortcuts
  • Automated Updates with Chatbot Templates

App highlights:

    • Works with the latest themes

Integrations with:

  • Checkout
  • Recharge
  • Loop
  • Aircall
  • ChannelReply
  • 40+ Integrations
  • Klaivyo

Category

Chat Helpdesk

Pricing of Kustomer

Free

Free to install

Install from Shopify App Store

The Best Chat apps

Explore Best Chat apps
Moose: Live Chat FAQ Whatsapp
Moose: Live Chat FAQ Whatsapp

Manage customer service with Live chat, FAQs and Whatsapp

5.0
328 Reviews on
Add to compare
Chaty: WhatsApp & Chat buttons
Chaty: WhatsApp & Chat buttons

Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons

5.0
178 Reviews on
Add to compare
Whatsapp Marketing & Support
Whatsapp Marketing & Support

Automate marketing, cart recovery support with Business On Bot

5.0
84 Reviews on
Add to compare
Verifast AI Chatbot +Sales Bot
Verifast AI Chatbot +Sales Bot

AI Chatbot (ChatGPT): AI Chat for Sales, Support & Insights

5.0
60 Reviews on
Add to compare
Chatty AI Chatbot & Live Chat
Chatty AI Chatbot & Live Chat

Boost customer support with livechat by AI chat bot and FAQs

4.9
1519 Reviews on
Add to compare
Commslayer ‑ Helpdesk & Chat
Commslayer ‑ Helpdesk & Chat

Helpdesk & chat by the ex-Lifetimely founders

5.0
48 Reviews on
Add to compare
O: WhatsApp Chat, Contact Form
O: WhatsApp Chat, Contact Form

Get leads button: Facebook Messenger, WhatsApp, Contact Form

4.9
269 Reviews on
Add to compare
Ctx: WhatsApp Chat + Marketing
Ctx: WhatsApp Chat + Marketing

Drive sales with WhatsApp marketing, chat & cart recovery

4.9
262 Reviews on
Add to compare
CK: WhatsApp Chat & Abandoned
CK: WhatsApp Chat & Abandoned

Enable Automated Abandoned cart recovery & WhatsApp Chat.

4.9
243 Reviews on
Add to compare
WhatsApp Chat & Abandoned Cart
WhatsApp Chat & Abandoned Cart

Boost Sales With Whatsapp Chat, Cart Recovery & Broadcasts!

4.9
239 Reviews on
Add to compare
Chatway Live Chat FAQ WhatsApp
Chatway Live Chat FAQ WhatsApp

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons

4.9
217 Reviews on
Add to compare
QR: WhatsApp Marketing + Chat
QR: WhatsApp Marketing + Chat

WhatsApp Marketing Automation to Recover Carts and Drive Sales

4.9
214 Reviews on
Add to compare
Explore Best Chat apps

The best Helpdesk apps

Explore Best Helpdesk apps
Commslayer ‑ Helpdesk & Chat
Commslayer ‑ Helpdesk & Chat

Helpdesk & chat by the ex-Lifetimely founders

5.0
48 Reviews on
Add to compare
Chatway Live Chat FAQ WhatsApp
Chatway Live Chat FAQ WhatsApp

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons

4.9
217 Reviews on
Add to compare
DC WhatsApp Marketing+Helpdesk
DC WhatsApp Marketing+Helpdesk

Grow your store with WhatsApp marketing, sales, and support.

4.9
173 Reviews on
Add to compare
Relocate+ Order Editor
Relocate+ Order Editor

Improve sales & support with self-serve order editing rules

5.0
30 Reviews on
Add to compare
Live Chat & AI ChatGPT : Orka
Live Chat & AI ChatGPT : Orka

A livechat to chat with your customers. Powered by ChatGPT AI

5.0
25 Reviews on
Add to compare
lookfor AI Agents & AI Chatbot
lookfor AI Agents & AI Chatbot

Boost customer service by AI chat bot, FAQ and helpdesk

5.0
23 Reviews on
Add to compare
Willdesk: Live Chat&AI Chatbot
Willdesk: Live Chat&AI Chatbot

Empower support with AI helpdesk, help center, Email inbox

4.8
396 Reviews on
Add to compare
QuickCEP: Live Chat&AI Chatbot
QuickCEP: Live Chat&AI Chatbot

Increase sales while providing excellent customer service.

4.8
59 Reviews on
Add to compare
Channel Sales Chat Bot CRM
Channel Sales Chat Bot CRM

All-in-one customer service with live chat, pop-ups, and AI

4.8
45 Reviews on
Add to compare
Retain AI: Winback emails
Retain AI: Winback emails

Send AI-generated customer retention emails with no work.

5.0
14 Reviews on
Add to compare
Cleverific Order Editing
Cleverific Order Editing

Let customers update orders without reaching out to your team

4.7
229 Reviews on
Add to compare
NS AI Chatbot, Helpdesk & FAQs
NS AI Chatbot, Helpdesk & FAQs

Boost sales & service with AI Chatbot, Live Chat & Helpdesk

4.8
32 Reviews on
Add to compare
Explore Best Chat apps
Add more than one app to compare
Compare