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Kandid AI Chatbot & Live Chat
- by Kandid
- Free to install. Free trial available.
- by Kandid
- Free to install. Free trial available.
AI chatbot that helps customers find products, answers questions, and connects them with your support team in real-time.
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About the Kandid AI Chatbot & Live Chat
Kandid AI Chatbot & Live Chat helps shoppers find products through intelligent chat conversations. The app uses your product catalog and store content to answer customer questions and suggest relevant products that match their needs.
Configure cart actions directly in the chat widget, allowing customers to add items while browsing. Set up order lookup so shoppers can track purchases, and enable human handoff to connect customers with your support team when needed.
Customize the chat widget to match your brand and keep its knowledge up to date with your latest products and store information. Review all customer conversations in your dashboard and track purchase attribution to see how chat interactions drive sales. The app integrates seamlessly with your storefront to provide customer support and product recommendations in real-time.
Launched: June 25, 2025
Key features
- Answer shopper questions using your product catalog and store content
- Recommend relevant products with cart actions for your storefront
- Configure order lookup and human handoff for customer support
- Review customer conversations and purchase attribution in your dashboard
- Customize the chat widget and keep its knowledge up to date
Integrations with:
- Checkout,
- Checkout,
- E-Mail,
- Flow and Admin,
- Instagram,
- Messenger,
Category:
Pricing of Kandid AI Chatbot & Live Chat
Pay-as-you-Grow
Free to install
- 1000 free visitors a month
- Up to 100 products
- Self-serve onboarding
- Chat support
- AI Sales skills
Starter plan
$19 / month
or $199/year and save 13%
- Up to 10K visitors/mo
- Up to 200 products
- Email support
- AI Sales skills
- Custom branding
- AI training
- AI product recommendations
Basic Plan
$49 / month
or $499/year and save 15%
- Up to 25K visitors/mo
- Up to 500 products
- Chat support
- AI Sales skills
- Custom branding
- AI training
- AI product recommendations
Standard Plan
$99 / month
or $999/year and save 16%
- Up to 50K visitors/mo
- Unlimited products
- Chat support
- AI Sales skills
- Custom branding
- AI training
- AI Product recommendations
