Jotform AI Chatbot & Live Chat
- by Jotform Inc.
- Free plan available
Provide 24/7 customer support with AI chatbots that handle inquiries instantly and accurately. Get automated responses for orders, shipping, and product details while improving service through customer interactions.
About the Jotform AI Chatbot & Live Chat
Deliver exceptional customer support around the clock with Jotform's AI chatbot and live chat solution. The intelligent chatbot automatically learns from your store's data to handle customer inquiries about orders, shipping, products, and common questions. Customers receive instant, accurate responses while the AI continuously improves through interactions. The system combines automated AI support with live chat capabilities, letting you manage conversations across web, chat, and phone channels. Set up custom workflows that connect with your business tools like Google Calendar and Slack. Test and adjust your chatbot's performance before deployment to ensure quality customer service. The integration with Shopify keeps all product and order information current without requiring technical skills.
Key features
- AI chatbots provide real-time, personalized assistance on products and policies.
- Shopify integration keeps product and order details updated — no coding needed.
- Smart automation handles inquiries, guides purchases, and recommends products.
- Provide customer support over chat and voice calls with human-like AI responses.
- Custom workflows integrate with Google Calendar, Slack, and more for efficiency.
Pricing of Jotform AI Chatbot & Live Chat
Starter
Free
- 5 Chatbots
- 100 monthly conversations
- 10,000 monthly sessions
- 50 minutes phone calls
- 250 monthly SMS
- 10M characters of knowledge base
Bronze
$39 / month
or $408/year and save 13%
- 25 Chatbots
- 1,000 monthly conversations
- 100,000 monthly sessions
- 100 minutes phone calls
- 300 monthly SMS
- 20M characters of knowledge base
Silver
$49 / month
or $468/year and save 20%
- 50 Chatbots
- 2,500 monthly conversations
- 1,000,000 monthly sessions
- 200 minutes phone call
- 500 monthly SMS
- 50M characters of knowledge base
Gold
$129 / month
or $1,188/year and save 23%
- 100 Chatbots
- 10,000 monthly conversations
- 2,000,000 monthly sessions
- 300 minutes phone call
- 750 monthly SMS
- 100M characters of knowledge base
