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Intellect AI: Chatbot Livechat
- by Intellect AI
- From $19/month. Free trial available.
- by Intellect AI
- From $19/month. Free trial available.
AI chatbot and live chat trained on your store. Answers questions, tracks orders, recommends products, and escalates to your team when needed.
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About the Intellect AI: Chatbot Livechat
Intellect AI brings an AI chatbot and live chat to your Shopify store that's trained on your products, FAQs, policies, and documents. The chatbot answers shopper questions accurately around the clock, handles order tracking, processes refunds and cancellations automatically, and recommends products, bundles, and add-ons to increase sales.
When shoppers ask about their orders, the AI checks status and replies instantly. When questions get complex or customers are unhappy, it escalates to your team with full conversation history. Your team manages everything from one shared inbox—live chat, WhatsApp, email, and SMS all in one place. You can customize the AI avatar with your brand's tone, name, and visuals, and track which conversations lead to actual orders.
Launched: January 13, 2026
Key features
- 24/7 support: order tracking, refunds and cancellations handled automatically
- Sales in chat: product recommendations, bundles and add-ons from your catalog
- One inbox: live chat, WhatsApp, email and SMS conversations in one place
- Human handoff: the AI passes complex or unhappy shoppers to your team
- Your brand: a custom AI avatar with your own tone, name and visuals
Integrations with:
- Checkout,
- Shopify Admin
Category:
Pricing of Intellect AI: Chatbot Livechat
Basic
$19 / month
or $190/year and save 17%
- 50 AI conversations / month
- Up to 100 pages
- AI trained on products & FAQs
- AI avatar & tone customisation
- 2 team members
- Train AI with up to 500 products
- 24/7 automated support
Standard
$49 / month
or $490/year and save 17%
- 300 AI conversations / month
- Up to 1000 pages
- Live chat (human handoff)
- Advanced workflows & automations
- Product recommendations & upsell
- Analytics dashboard
- File upload & website training
- 5 team members
Growth
$99 / month
or $990/year and save 17%
- All Standard plan features +
- 900 AI conversations / month
- Up to 3000 pages
- Email support channel
- Page wise nudges & personalization
- Advanced analytics
- AI product bundling
- Unlimited team members
Enterprise
$199 / month
or $1,990/year and save 17%
- All Growth plan features +
- 2,700 AI conversations / month
- Unlimited pages
- Multi-language AI agent
- Remove branding (white-label)
- AI trained on agent conversations
- Unlimited team members
- All Channels
