Herodesk
- by Herodesk ApS
- Free plan available
Simple helpdesk and live-chat tool that combines customer support channels in one place. See Shopify order details, handle live chat, and manage Facebook & Instagram messages.
About the Herodesk
Simplify your customer support with Herodesk, a user-friendly helpdesk and live-chat solution designed for small and medium-sized e-commerce businesses. This affordable tool brings all your customer communications into one organized platform, including live chat, Facebook Messenger, and Instagram messages. By integrating seamlessly with Shopify, Herodesk gives your support team instant access to customer profiles, order details, and shipping information. Never miss a customer inquiry again and build stronger relationships with your shoppers through responsive, well-organized support. The conversation-based system makes it easy to track and manage customer interactions, helping you deliver the kind of service that turns first-time buyers into loyal customers.
Key features
- Conversation-based customer support & live-chat helpdesk system
- Shopify integration. See the customers order informations, tracking/shipping etc
- Live-chat, Facebook Messenger & Instagram integration
Pricing of Herodesk
Herodesk Free
Free
- All features available, limited to:
- 1 user
- 1 inbox
- 1 widget
- 2 channels (fx Chat + FB Messenger)
Herodesk Plus
$15.95 / month
- Price per user, per month
- AI features
- Phone integrations
- All features available
- Unlimited usage
