HelpEcho ‑ Customer Support
- by HelpEcho
- Free plan available
Organize and automate your customer support with a complete ticketing system. Track inquiries, convert emails to tickets, and manage support through email and customer portal - all in one place.
About the HelpEcho ‑ Customer Support
HelpEcho makes customer support simple and organized with its complete ticketing system. Turn incoming emails into trackable tickets automatically and manage all customer communications through one central dashboard. The built-in customer portal and email integration let you handle support across multiple channels efficiently. Save time with automated ticket sorting, pre-saved responses, and customized workflows. Your support team can resolve issues quickly while keeping customers informed through branded notifications. Best of all, there's no limit on the number of support agents you can add. Give your customers professional, responsive support that helps build trust in your brand.
Key features
- Assign, prioritize, and track all customer inquiries in one organized dashboard.
- Convert customer emails into actionable tickets effortlessly.
- Manage support through email and a self-service customer portal.
- Save time by automating ticket assignments, categorization, and responses.
- Send branded notifications to customers, admins, and agents.
Pricing of HelpEcho ‑ Customer Support
Free Plan
Free
- 1 Mailbox
- 10 Tickets
- Unlimited Reply
- Help Me Write (AI Replies)
- Unlimited Customers
- Unlimited Categories
- Unlimited Saved Replies
- Full Reports
Starter Plan
$5.99 / month
or $59.99/year and save 17%
- 3 Mailbox
- 50 Tickets
- Unlimited Reply
- Help Me Write (AI Replies)
- Unlimited Customers
- Unlimited Categories
- Unlimited Saved Replies
- Full Reports
Basic Plan
$19.99 / month
or $199.99/year and save 17%
- 5 Mailbox
- 300 Tickets
- Unlimited Reply
- Help Me Write (AI Replies)
- Unlimited Customers
- Unlimited Categories
- Unlimited Saved Replies
- Full Reports
Pro Plan
$49.99 / month
or $499.99/year and save 17%
- 10 Mailbox
- 50 Tickets
- Unlimited Reply
- Help Me Write (AI Replies)
- Unlimited Customers
- Unlimited Categories
- Unlimited Saved Replies
- Full Reports
