eDesk
- by xSellco Ltd
- From $49/month. Free trial available.
Scale your customer support with AI-powered tools that combine all channels into one inbox. Handle Shopify orders, automate responses, and turn support into sales opportunities.
About the eDesk
Key features
- All customer conversations centralized in one inbox
- 24/7 chatbot for common questions and purchases
- AI-assisted support to boost agent productivity
- Adjust Shopify orders directly within eDesk—no tab switching
- Turn conversations into conversions with eDesk Pre-sales
Pricing of eDesk
Essential
$49 / month
- 1 online store/ marketplace
- Centralized support workspace
- Social messaging
- Live Chat
- Rule-based automations
Growth
$115 / month
- 5 online stores/ marketplaces
- Ticket, agent & channel performance
- Third party collaboration
- Advanced reporting
Professional
$149 / month
- 10 online stores/ marketplaces
- Detailed Reporting Extracts
- Custom Roles & Permissions
- Advanced RESTful API
- 2FA Access
- Assisted Onboarding
The Best Helpdesk apps
Explore Best Helpdesk apps
Commslayer ‑ Helpdesk & Chat
Helpdesk & chat by the ex-Lifetimely founders
Chatway Live Chat FAQ WhatsApp
Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
DC WhatsApp Marketing+Helpdesk
Grow your store with WhatsApp marketing, sales, and support.
Relocate+ Order Editor
Improve sales & support with self-serve order editing rules
Kustomer
AI-Powered Support: Seamless Integration & Insights
Live Chat & AI ChatGPT : Orka
A livechat to chat with your customers. Powered by ChatGPT AI
lookfor AI Agents & AI Chatbot
Boost customer service by AI chat bot, FAQ and helpdesk
Willdesk: Live Chat&AI Chatbot
Empower support with AI helpdesk, help center, Email inbox
QuickCEP: Live Chat&AI Chatbot
Increase sales while providing excellent customer service.
Channel Sales Chat Bot CRM
All-in-one customer service with live chat, pop-ups, and AI
Retain AI: Winback emails
Send AI-generated customer retention emails with no work.
Cleverific Order Editing
Let customers update orders without reaching out to your team
The best Chat apps
Explore Best Chat apps
Moose: Live Chat FAQ Whatsapp
Manage customer service with Live chat, FAQs and Whatsapp
Chaty: WhatsApp & Chat buttons
Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
Whatsapp Marketing & Support
Automate marketing, cart recovery support with Business On Bot
Verifast AI Chatbot +Sales Bot
AI Chatbot (ChatGPT): AI Chat for Sales, Support & Insights
Chatty AI Chatbot & Live Chat
Boost customer support with livechat by AI chat bot and FAQs
Commslayer ‑ Helpdesk & Chat
Helpdesk & chat by the ex-Lifetimely founders
O: WhatsApp Chat, Contact Form
Get leads button: Facebook Messenger, WhatsApp, Contact Form
Ctx: WhatsApp Chat + Marketing
Drive sales with WhatsApp marketing, chat & cart recovery
WhatsApp Chat & Abandoned Cart
Boost Sales With Whatsapp Chat, Cart Recovery & Broadcasts!
CK: WhatsApp Chat & Abandoned
Enable Automated Abandoned cart recovery & WhatsApp Chat.
Chatway Live Chat FAQ WhatsApp
Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
QR: WhatsApp Marketing + Chat
WhatsApp Marketing Automation to Recover Carts and Drive Sales