Gorgias: Helpdesk, Chat & FAQ
- by Gorgias Inc.
- From $10/month. Free trial available.
Unify all your customer support channels in one platform with Gorgias. Handle emails, chat, social media, and SMS while letting AI manage orders and refunds. Boost sales with smart recommendations and self-service options.
About the Gorgias: Helpdesk, Chat & FAQ
Key features
- All support channels in one place: email, chat, social, voice, and SMS
- Enable customers to self-serve support with FAQ and Order Management
- Full ticket resolutions in your brand’s tone of voice thanks to AI Agent
- Connect with 100+ ecommerce-specific app integrations for unified customer data
- Increased conversions with AI-powered product recommendations & chat campaigns
Pricing of Gorgias: Helpdesk, Chat & FAQ
Starter plan
$10 / month
- 3 customer support agents
- 50 tickets per month included
- Live chat
Basic plan
$60 / month
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
Pro plan
$360 / month
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
Advanced plan
$900 / month
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
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