Grapevine Post Purchase Survey
- by Union Works Apps
- $25/month. Free trial available.
Capture customer insights with post purchase surveys, NPS, CSAT & on-site surveys to optimize marketing spend and improve decisions.
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About the Grapevine Post Purchase Survey
Capture valuable customer insights with post purchase surveys, NPS, CSAT, and on-site surveys to make data-driven marketing decisions. This customer feedback survey app helps you discover where customers are coming from, enabling you to optimize marketing spend by identifying your best marketing channels through attribution insights.
The app offers multiple survey types including NPS surveys, CSAT surveys, fixed response, and open text questions. Deploy surveys at every stage of the customer journey - from post purchase and checkout surveys to landing pages and point of sale setups, including headless commerce environments.
Target surveys to new customers, returning customers, or all shoppers with multi-language support. Get unlimited surveys and unlimited responses with no branding. The founder-operated team provides done-for-you support to help you gather customer feedback and make informed operational decisions that improve your business.
Key features
- Discover attribution insights from your survey that optimize marketing spend
- Multiple post purchase survey types: NPS, CSAT, fixed response, or open text
- Done-for-you support for post purchase, onsite, and point of sale surveys
- Unlimited surveys, unlimited responses, no branding and founder operated
- Target checkout surveys to new, returning or all customers in multiple languages
Pricing of Grapevine Post Purchase Survey
Complete
$25 / month
- Unlimited Responses
- Unlimited Surveys
- Checkout Extensibility Compatible
- Post Purchase & Onsite Surveys
- Multi-lingual Post Purchase Surveys
- Surveys on multiple channels
- Flow integration to push response data
- Fixed, Open Text, Multi-Choice, CSAT,NPS
