Gladly
Gladly helps ecommerce brands transform their customer service to grow customer loyalty.
-
Raiting
4.7(Based on Shopify AppStore)
- 27 Reviews
- Developers: Gladly Inc
- Price: From $180/month
Integrations with:
- Checkout
- Stella Connect
- Klaviyo
- Attentive
- Yotpo
- Postscript
About the Gladly
Key features
- A single, ticket-free view of a customer's lifelong history with your brand.
- All communication channels threaded into a single stream organized by time.
- Personalized self-service based on everything you know about your customer.
- Cut costs and complexity with a single platform including voice.
- Match customers to agents based on real-time history, situation, or skills.
Pricing of Gladly
Hero Pricing
$180 / month
Includes:
- multchannel comms (email, chat, telephony, SMS, social)
- 1 convo history - all channels
- Knowledge base
- Real-time reporting
- Integrations OOTB
Superhero Package
$210 / month
Includes:
- Everything in Hero Package plus:
- Custom reporting
- Premium support
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