Gladly: AI‑Powered CX Platform
- by Gladly Inc
- From $180/month
Deliver personal customer support at scale with AI-powered conversations across all channels. Manage orders and automate routine tasks while keeping the human touch in every interaction.
About the Gladly: AI‑Powered CX Platform
Key features
- One conversation, every channel—no tickets, no toggling
- Manage orders, refunds, and discounts in Gladly, no Shopify admin needed
- Use AI to process refunds and returns with Shopify and brand insights
- Use Shopify data to personalize support and automatically identify VIP customers
- Track revenue impact by connecting support interactions to actual sales data
Pricing of Gladly: AI‑Powered CX Platform
Hero Pricing
$180 / month
- Multichannel Communications
- 1 convo history - all channels
- Knowledge base
- Real-time reporting
- Integrations OOTB
Superhero Package
$210 / month
- Everything in Hero Package plus:
- Custom reporting
- Premium support
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