Cool& Post Purchase Survey
- by Peter Coolen Creative Developer
- Free plan available
- by Peter Coolen Creative Developer
- Free plan available
Ask customers short questions on the Thank You page. Learn where buyers find you, why they buy, and what almost stopped them.
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About the Cool& Post Purchase Survey
This app adds a post purchase survey to your Thank You page that appears right after customers complete their order. Ask buyers how they heard about your store, why they decided to buy, or what almost stopped them from purchasing.
Create surveys using multiple choice, checkbox, dropdown, or open questions to gather valuable customer feedback. Every answer is automatically saved with the order details and customer email, making it easy to compare which marketing channels drive the most sales.
The survey works in multiple languages, so each customer sees questions in their own language. You can export all answers to CSV files and sync survey data directly to customer profiles in Klaviyo for deeper analysis.
No theme editing or checkout modifications needed - the survey loads after payment is complete, so it won't affect your checkout conversion rate. Get the insights you need to understand your customers better and improve your marketing.
Launched: October 21, 2026
Key features
- Add a survey to your Thank You page without editing your theme or checkout
- Ask multiple choice, checkbox, dropdown and open questions
- See every answer with its order and the customer's email
- Show each customer the survey in their own language
- Export answers to CSV and add them to customer profiles in Klaviyo
Integrations with:
- Checkout,
- Shopify Flow,
- Shopify Admin,
- Flow,
- Klaviyo
Category:
Pricing of Cool& Post Purchase Survey
Free
Free
- 50 responses / month
- Ready-made recipes
- Skip logic and live preview
- Survey groups by language and audience
- Analytics
- Revenue and AOV per answer
- Shopify Flow trigger
- Klaviyo profile sync
Starter
$14 / month
- 1,000 responses / month
- Ready-made recipes
- Skip logic and live preview
- Survey groups by language and audience
- Analytics
- Revenue and AOV per answer
- Shopify Flow trigger
- Klaviyo profile sync
Unlimited
$24 / month
- Unlimited responses
- Ready-made recipes
- Skip logic and live preview
- Survey groups by language and audience
- Analytics
- Revenue and AOV per answer
- Shopify Flow trigger
- Klaviyo profile sync