Convi ‑ AI Chatbot & Helpdesk
- by Convi
- Free plan available. Free trial available.
Get instant customer support and higher sales with this AI chatbot that answers questions, recommends products, and tracks orders 24/7. Easy one-click setup for your Shopify store.
About the Convi ‑ AI Chatbot & Helpdesk
Meet Convi, the AI-powered chatbot that helps you deliver exceptional customer support and increase sales on your Shopify store. This smart shopping assistant engages visitors with instant responses, provides personalized product recommendations, and handles order tracking inquiries around the clock. The chatbot combines automated chat flows with intelligent responses to reduce support tickets while improving customer satisfaction. With simple one-click Shopify integration, you can quickly set up automated customer conversations that turn browsing sessions into sales. Whether answering product questions or providing 24/7 support, Convi works as your reliable virtual assistant to create better shopping experiences.
Key features
- Product Recommendations – Suggests relevant products based on customer needs
- Order Tracking – Real-time order tracking directly through chat
- Easy Shopify Integration – One-click setup to integrate seamlessly with Shopify
- AI-Powered chat bot – Automated responses to customer inquiries, 24/7
- 24/7 Availability – Always-on support to assist customers any time of the day
Pricing of Convi ‑ AI Chatbot & Helpdesk
Free
Free
- 100 AI agent replies per month
- Unlimited product catalogue
- Answer based on product & store data
- Native Shopify integration
- Multilingual responses
Starter
$19 / month
- 1,000 AI agent replies per month
- Handover conversation to human
- Custom Instructions & Prompts
- Custom FAQs
Growth
$99 / month
- 10,000 AI agent replies per month
- WhatsApp Integration (coming soon)
- 30-min setup meeting
Scale
$499 / month
- 100,000 AI agent replies per month
- Private API Key
- Dedicated success manager & SLA
