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ChatterMate AI Chat & Helpdesk
- by Chattermate
- Free plan available
- by Chattermate
- Free plan available
AI chat agent that answers customer questions, tracks orders, and hands off to your team when needed. Auto-builds a help center from your store data.
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About the ChatterMate AI Chat & Helpdesk
ChatterMate is an AI chat agent that learns your store's products, orders, policies, and docs to answer shopper questions instantly with cited sources. It handles real-time order tracking, recommends products, and captures qualified leads during conversations. When customers need human help, it hands off to your team with the full chat thread in one shared inbox. The same knowledge automatically builds a branded help center so shoppers can self-serve before messaging. Setup is no-code and takes just minutes to go live.
Launched: November 28, 2025
Key features
- Answers from your products, orders, policies and docs, with cited sources
- Real-time order tracking and status updates pulled from your store data
- One-click handoff to your team with the full thread in one shared inbox
- Captures and qualifies leads mid-chat, then routes them to Slack or your CRM
- Branded help center auto-built from the same knowledge your agent learns
Category:
Pricing of ChatterMate AI Chat & Helpdesk
Free
Free
- 1 Agent
- 1 Knowledge Source
- 10 Sub-pages per source
- 30 Days - Data Retention
- Chat Customization
Base Plan
$19.99 / month
- 5 Agents
- 5 Knowledge Source
- 30 Sub-pages per source
- 90 Days - Data Retention
- Chat Customization
- Analytics
- Custom Branding
- User Role
Pro Plan
$39.99 / month
- 10 Agents
- 20 Knowledge Source
- 30 Sub-pages per source
- 1080 Days - Data Retention
- Workflow
- Ratings
- MCP Server
- Bring your own model
