Brandwise: AI Customer Service
- by Brandwise Inc.
- From $49/month. Free trial available.
Handle customer service across email, social media, and live chat with AI automation. Manage tickets, moderate social comments, and process refunds from one inbox while getting detailed team analytics.
About the Brandwise: AI Customer Service
Experience smarter customer service with Brandwise, an AI-powered helpdesk that brings your customer communications into one place. The intelligent AI assistant automatically handles support tickets, manages social media interactions, and responds to customer inquiries using accurate brand information. Monitor orders, track shipments, and process refunds directly from your unified inbox covering email, live chat, Instagram, Facebook, and TikTok. The AI system helps protect your social ads by filtering negative comments, while providing detailed analytics for your team's performance. Save time and improve customer satisfaction with automated responses that maintain your brand's voice across all channels.
Key features
- Unified inbox: email, live chat, IG, FB, and TikTok
- AI Agent: resolves tickets automatically with accurate brand & order info
- AI Comment Moderation: automatically hide negative/spam comments on your ads
- View order info, shipping details, & process refunds directly in your inbox
- In-depth analytics for your entire organization and individual team members
Pricing of Brandwise: AI Customer Service
Start
$49 / month
or $470/year and save 20%
- 5,000 AI credits per month
- Channels: email, live chat, social media
- AI comment moderation
- AI replies
- AI summaries
- Unlimited team members
Pro
$99 / month
or $950/year and save 20%
- 10,000 AI credits monthly
- Channels: email, live chat, social media
- AI comment moderation
- AI replies
- AI summaries
- Unlimited team members
Scale
$179 / month
or $1,718/year and save 20%
- 20,000 AI credits per month
- Channels: email, live chat, social media
- AI comment moderation
- AI replies
- AI summaries
- Unlimited team members
Enterprise
$269 / month
or $2,582/year and save 20%
- 30,000 AI credits per month
- Channels: email, live chat, social media
- AI comment moderation
- AI replies
- AI summaries
- Unlimited team members
