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bitChat AI Chatbot & Live Chat
- by bitbybit Studio LLC
- Free plan available. Free trial available.
- by bitbybit Studio LLC
- Free plan available. Free trial available.
AI chatbot that answers questions, recommends products, and automates sales across Live Chat, WhatsApp, Instagram, Facebook & TikTok.
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About the bitChat AI Chatbot & Live Chat
Turn chats into sales with fully automated AI chatbot across Shopify Live Chat, WhatsApp, Instagram, Facebook and TikTok. This AI sales agent answers product and policy questions using your Shopify catalog data, recommends products to customers 24/7, and escalates complex conversations to human agents with full context. Custom AI skills trigger automations and actions based on customer conversations. AI tagging captures customer interests in bitbybit for personalized follow-ups and smarter customer data enrichment. Configure and test your chatbot in AI Studio to optimize performance across all channels.
Launched: May 2, 2023
Key features
- AI chatbot answers product questions and recommends Shopify products 24/7
- Fully automated AI across Live Chat, WhatsApp, Instagram, Facebook & TikTok
- Escalate complex AI conversations to the right human agent with context
- Custom AI skills trigger automations and actions from customer conversations
- AI tags customer interests in bitbybit for more personalized follow-ups
Integrations with:
- Checkout,
- ChatGPT,
- Facebook & Instagram,
- Tiktok,
- Whatsapp,
- WhatsApp API
Pricing of bitChat AI Chatbot & Live Chat
Free
Free
- 100 AI replies per month
- 100 help tickets per month
- 3 Agents, 5 AI Tags
- WhatsApp, IG, FB, TikTok Shop + Web chat
- AI Studio (build, test, deploy)
- AI knows loyalty points
- AI product recommendations, AI Summaries
- 50 Knowledge Base documents
Starter
$39 / month
or $390/year and save 17%
- 2,500 AI replies per month
- 1,500 help tickets per month
- 6 agents, 20 AI tags
- 500 Knowledge Base documents
- Advanced handoff rules
- Enhanced analytics
- Hide 'Powered by bitbybit'
- Priority support
Growth
$99 / month
or $990/year and save 17%
- 8,000 AI replies per month
- 5,000 help tickets per month
- 12 agents, 50 AI Tags
- Advanced AI Instructions
- API + webhooks
- Priority support
- 5000 Knowledge Base documents
Pro Bundle
$299 / month
or $2,990/year and save 17%
- 25,000 AI replies per month
- 10,000 help tickets per month
- 25 agents, unlimited AI tags
- Custom AI skills & Flows
- All 5 products at Growth tier
- VIP support + expert onboarding
- Unlimited Knowledge Base documents
