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bitChat AI Chatbot & Live Chat
- by bitbybit Studio LLC
- Free plan available. Free trial available.
- by bitbybit Studio LLC
- Free plan available. Free trial available.
AI chatbot that sells and supports customers across Live Chat, WhatsApp, Instagram, Messenger & TikTok using your Shopify catalog.
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About the bitChat AI Chatbot & Live Chat
bitChat is an AI sales agent that turns customer conversations into sales through Live Chat, WhatsApp, Instagram, Facebook Messenger, and TikTok. This AI chatbot uses your Shopify catalog, inventory, and pricing to answer product questions, recommend products, and guide shoppers toward purchase 24/7. Manage all channels in one omnichannel inbox. The AI provides accurate responses based on your store data, and you can hand over conversations to your human support team with full context when needed. AI tagging automatically captures customer intent for CRM and automation, helping you sell and support customers across multiple platforms.
Launched: May 2, 2023
Key features
- AI sales agent answers questions and recommends products 24/7
- Live Chat, WhatsApp, Instagram, Messenger & TikTok in one inbox
- AI uses your Shopify catalog, inventory & pricing for accurate answers
- Seamlessly hand over AI conversations to your human support team - full context
- AI Tagging captures customer intent for CRM & automation
Integrations with:
- Checkout,
- ChatGPT,
- Facebook & Instagram,
- Tiktok,
- Whatsapp,
- WhatsApp API
Pricing of bitChat AI Chatbot & Live Chat
Free
Free
- 100 AI replies per month
- 100 help tickets per month
- Live Chat widget, WhatsApp API, IG Chat
- AI Studio: build, test & deploy AI Agent
- AI Product Recommendation
- AI Summaries
- Shared inbox for team replies
- Customizable Chat Widget
Starter
$39 / month
or $390/year and save 17%
- 2,500 AI replies per month
- 1,500 help tickets per month
- 6 agents, 20 AI tags
- WhatsApp Flows & Catalog
- Shopify sync
- Customizable chat widget
- Advanced analytics dashboard
- Hide watermark footer
Growth
$99 / month
or $990/year and save 17%
- 8,000 AI replies per month
- 5,000 help tickets per month
- 12 agents, 50 AI Tags
- Advanced AI Instructions
- Multi-agent shared inbox
- API + webhooks
- Priority support
Pro Bundle
$299 / month
or $2,990/year and save 17%
- 25,000 AI replies per month
- 10,000 help tickets per month
- 25 agents, unlimited AI tags
- Custom AI skills & Flows
- All 5 products at Growth tier
- VIP support + expert onboarding
