Crisp ‑ Helpdesk & AI Chatbot
- by Crisp
- Free plan available. Free trial available.
Connect with customers instantly across 12 channels including WhatsApp, Instagram DM, and email. Use AI chatbots and live chat to provide seamless support with easy human handover when needed.
About the Crisp ‑ Helpdesk & AI Chatbot
Crisp combines AI-powered helpdesk capabilities with live chat features to help Shopify stores provide excellent customer support. This comprehensive platform lets you manage customer conversations across 12 different channels including email, WhatsApp, Instagram DM, and Messenger. The intelligent AI chatbot handles routine inquiries and smoothly transfers complex cases to your human support team. Create custom FAQ content that trains your AI agents to respond naturally to customer questions. Whether you run a small online store or growing e-commerce business, Crisp's multichannel support system helps you stay connected with customers and prospects who need assistance. The ready-to-use AI features and dedicated e-commerce tools make it simple to deliver personalized customer experiences through automated and human support.
Key features
- Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ...
- Easy AI bots to human handover when AI falls short
- Dedicated FAQ builder that feeds AI Agents to build powerful chatbots
- Custom-trained AI agent to respond to customers as if they're part of your team
- Ready-to-use multichannel AI Agent that just need you to hit "publish"
Pricing of Crisp ‑ Helpdesk & AI Chatbot
Free
Free
- 2 Seats
- Website chat
- Shopify data synchronization
- Mobile apps
- Contact form
Mini
$45 / month
- 4 seats
- 5 000 User Profiles
- Automated Chat Greetings
- Unlimited History
- Messenger
- Custom Email Domain
- Outlook Integration
- Gmail Integration
Essentials
$95 / month
- 10 Seats
- 50 000 User Profiles
- 1 Sub Inbox
- Custom Train AI Agent
- Limited AI Automations
- WhatsApp, Instagram & SMS
- Klaviyo
Plus
$295 / month
- 20 Seats
- 200 000 User profiles
- 5 Sub-Inboxes
- Unlimited AI Automations
- Unlimited AI Site Search
- Advanced Analytics
- Customer Portal
- &more
