HelpWave AI
- by HelpWave
- Free plan available
AI-powered customer service platform that helps agents handle 300+ tickets per hour. Automatically resolves simple requests like address changes within 30 minutes. A cost-effective alternative to Gorgias and Zendesk.
About the HelpWave AI
HelpWave AI is a smart customer service solution that helps teams manage hundreds of support tickets efficiently. This AI-powered platform automatically handles routine requests like address updates and order cancellations, ensuring responses within 30 minutes. As a cost-effective alternative to Gorgias and Zendesk, HelpWave combines human support with advanced AI technology to deliver fast, reliable customer service. The platform's graph-based AI system supervises ticket processing, allowing support agents to handle up to 300 tickets per hour while maintaining quality responses. Perfect for businesses seeking to reduce customer service costs without compromising on performance.
Key features
- Handle 300 tickets per hour
- AI supervision through a graph-based system and internal processes
- Guarantee a first reply within 30 minutes
Pricing of HelpWave AI
Free
Free
- Unlimited tickets
- Unlimited users
- All helpdesk features
- Centralize all channels
- Advanced statistics
Pro
$60 / month
- Autosolve your tickets 24/7 in 30 min
- Solve complex tickets in a few seconds
- Unlimited AI automations
- All freemium features
