Aide AI Support Automation
- by Aide Support Inc.
- Free plan available. Free trial available.
Use AI to automate customer support with smart workflows for order tracking, returns, and exchanges. Get instant answers to common questions and help agents respond faster.
About the Aide AI Support Automation
Aide AI brings intelligent automation to your customer support operations. This AI-powered tool helps you handle common customer inquiries automatically, from order tracking to returns and exchanges. The system analyzes customer messages to identify automation opportunities and creates smart workflows based on your store policies. Support agents benefit from AI-powered suggestions that speed up response times, while the built-in knowledge base answers frequent questions without human intervention. With multi-store support and seamless integrations, Aide manages your customer service efficiently across different brands and platforms. Whether you need automated responses, workflow optimization, or better agent productivity, Aide simplifies your support processes with practical AI solutions.
Key features
- Automate knowledge-based question answering and order tracking
- Automate returns, exchanges and other operations based on store policy
- Agent assist tooling to help human agents respond to customers faster
- Support multiple stores and brands with AI and bots in one Aide account
- CRM and API integrations to read data or perform actions
Pricing of Aide AI Support Automation
Free
Free
- Get started with a free trial today!
Essentials
$300 / month
- Up to 800 conversations per monthfor individuals and small teams
- ✓ Automated workflows
- ✓ Unlimited tagging
- ✓ Agent suggestions
Pro
$500 / month
- Up to 2,500 conversations per month for growing teams
- ✓ Everything in Essentials plus
- ✓ Hands-on Support from our team
- ✓ Fully guided imple
Pro Plus
$800 / month
- Up to 4,000 conversations per month for scaling businesses
- ✓ Everything in Pro plus
- ✓ Dedicated Slack Support
- ✓ Weekly Onboarding Meetings
