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FT Post Purchase Surveys
- by FENWIK
- Free
- by FENWIK
- Free
Run free post-purchase surveys on your thank you page. Track CSAT scores and discover how customers found your store with unlimited responses.
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About the FT Post Purchase Surveys
FT Post Purchase Surveys adds two free surveys to your order confirmation page. The first survey asks buyers to rate their order using emoji, stars or numbers, then leave a comment to track your CSAT score. The second survey helps you learn how customers found you by letting them pick from your own custom options. The dashboard charts channel shares and links every answer to its order. Setup requires no code and surveys load after payment is complete. Edit every question, label, button and message to match your store. This app is completely free with unlimited responses and no paid tier.
Launched: September 25, 2025
Key features
- Every feature is free: unlimited responses, no card, no paid tier
- Ask every buyer to rate their order: emoji, stars or numbers, then a comment
- Learn how customers found you: write your own options, let buyers pick several
- Track your CSAT score and channel shares, every answer linked to its order
- Edit every question, scale, label, button and thank you message, no code
Integrations with:
- Checkout,
- Shopify Admin
