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Zappy ‑ AI Support & Orders
- by The Web Cafe
- Free plan available. Free trial available.
- by The Web Cafe
- Free plan available. Free trial available.
AI chat assistant that answers customer questions, tracks orders, and recommends products instantly—in any language your shoppers speak.
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About the Zappy ‑ AI Support & Orders
Zappy is an AI chat assistant that answers customer questions instantly on your storefront. It handles common inquiries like "Where's my order?", "What's your return policy?", and "Do you have this in my size?" so your inbox stays quiet and shoppers get immediate help.
The AI assistant automatically tracks orders, suggests products from your catalog to turn conversations into sales, and replies in your customer's own language. When shoppers describe what they want, Zappy recommends matching items. If a customer needs human support, it seamlessly hands off to WhatsApp.
Launched: August 13, 2026
Key features
- Stop answering the same questions Zappy auto-answers
- Turn conversations into sales Shoppers describe what they want
- Help every customer, in any language Zappy detects and replies
Integrations with:
- Shopify Admin
Category:
Pricing of Zappy ‑ AI Support & Orders
Free
Free
- 100 ans/mo-questi,orders,recommendations
- Up to 20 product recommendations
- 20 Saved Q&As
- Replies in your customer's language
- Order tracking, returns & cancellations
Starter
$9 / month
- 1,000 answers/mo
- Up to 200 product recommendations
- Unlimited saved Q&As
- WhatsApp handoff
- Damage photos with AI review
- Everything in Free
Pro
$19 / month
- Unlimited answers & recommendations
- Unlimited saved Q&As
- Email inbox with AI drafts
- Remove Zappy branding
- Everything in Starter
