ReplyDesk: AI Helpdesk
- by ReplyDesk
- Free plan available
Manage all your eCommerce customer support in one AI-powered help desk. Connect Amazon, eBay, Walmart, Etsy, Shopify and more channels. Get auto-replies, translations and ticket summaries. Free for 1 agent.
About the ReplyDesk: AI Helpdesk
ReplyDesk brings your multichannel customer support into one simple AI-powered help desk. Connect and manage conversations from Amazon, eBay, Walmart, Etsy, Shopify, Facebook, TikTok, and other major selling platforms in a unified inbox. The AI assistant helps with automatic replies, translations, ticket summaries, and grammar corrections while providing instant order details. Perfect for eCommerce teams, the platform includes smart features like ticket auto-assignment, agent notes, and customizable automations to improve customer service efficiency. Start with a free plan that includes one agent and two channel integrations to experience better customer support across all your selling channels.
Key features
- AI Powered: auto-replies, rephrase, grammar fixes, ticket summery, translation
- Connect: Amazon, Walmart, eBay, Etsy, Facebook, Instagram, TikTok and more!
- Built for teams: auto-assign tickets, notes, mentions and agent statistics
- Auto responder: auto-respond to customer messages with tailored replies
- Automations: built-in customizable automations to streamline your workflows
Pricing of ReplyDesk: AI Helpdesk
Essential - FREE
Free
- 1 Agent slot
- 2 selling channel integrations
- Basic helpdesk features
- Unlimited tickets
Professional
$39 / month
or $348/year and save 26%
- 1 Agent (pay per slot)
- Unlimited selling channel integrations
- All helpdesk features + AI
- Unlimited tickets
Growth
$199 / month
or $1,908/year and save 20%
- 15 Agent slots
- Unlimited selling channel integrations
- All helpdesk features + AI
- Unlimited tickets
