Replyco ‑ eCommerce Helpdesk
Centralize all your customer questions in one place. Respond to them in minutes, not hours or days.
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Raiting
4.3(Based on Shopify AppStore)
- 12 Reviews
- Developers: Replyco - eCommerce Helpdesk
- Price: From $70/month. Free trial available.
Integrations with:
- Amazon
- eBay
- Facebook Messenger
- Linnworks
- Many More
- Telegram
About the Replyco ‑ eCommerce Helpdesk
With Replyco, you can easily manage all your customer questions, from all selling and social media channels, in one intuitive inbox. What's more - all conversations come with a 360-degree customer view including order details and previous purchase history, making a job of responding to them much easier and hassle-free. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.
Key features
- Connect to all major selling channels and social media platforms.
- View and reply to all messages from one place.
- Access important customer and order data when viewing a message.
- Automate message management with auto-assign, auto-responders and more.
- Save time with customizable email templates (canned responses).
Pricing of Replyco ‑ eCommerce Helpdesk
Basic
$70 / month
Includes:
- Unlimited tickets messages
- Unlimited users
- Unlimited integrations
- Industry-leading helpdesk
- Auto-matched order deta
- Priorities and SLA
- +More
Standard
$140 / month
Includes:
- Unlimited tickets messages
- Unlimited users
- Unlimited integrations
- Includes all Basic features +
- Amazon feedback requests
- Smart filters
- +More
Business
$350 / month
Includes:
- Unlimited tickets messages
- Unlimited users
- Unlimited integrations
- All Standard features +
- Custom fields
- Dashboard customisation
- +More
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