OnCustomer: Livechat & Chatbot
Omnichannel chats: Livechat, Messenger, Instagram, Shopee, Email, Youtube, Telegram, SMS, Zalo.
App highlights:
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- Works with the latest themes
About the OnCustomer: Livechat & Chatbot
OnCustomer - An effective omnichannel communication platform that helps businesses successfully communicate with customers through insightful understanding, accurate prediction of needs, and intelligent automated personalized communication.
Key features
- Conversation management: Automatic Routing conversation from multiple channels
- Bot website: Automated lead tools help optimize customer conversion on website
- SLA: Alerts and reporting for conversations violating Service Level Agreements
- Surpport: Interaction channel and ticket management to manage customer complaint
- CSAT & Survey: Collect automatically customer feedback and surveys
Shopify Page Builder and Theme Sections collection
Craft your perfect Shopify store with sections and ready-to-go pages by KAVA Sections app.