CallFlows ‑ AI Phone Agent
- by Call Flows Ltd.
- From $39/month. Free trial available.
AI phone agent that answers calls 24/7 in 50+ languages. Handles orders, tracking, policies, and transfers to staff when needed.
About the CallFlows ‑ AI Phone Agent
CallFlows AI adds an autonomous AI phone agent that answers your store's phone line 24/7 in over 50 languages. No coding required. The AI handles order status checks, inventory questions, tracking info, and reads your shipping, returns, and exchanges policies to customers. It manages multiple simultaneous inbound calls while providing human-like conversation generated from your store's live data. Complex cases get transferred to staff through smart call routing. Agent Skills enable actions like processing refunds, placing orders, and handling cancellations. Every call includes transcript and audio recording saved in your Admin, plus detailed call analytics. Use the provided local number or forward your existing phone line. See the live demo on our website.
Key features
- Realtime human-like conversation generated from your store's live data
- Order status, product info, policies, placing an order, exchanges, cancellation
- Handles multiple simultaneous inbound calls, transcript and recording for each
- Smart call routing to human agents if needed
- Audio recordings, transcripts, call analytics, custom behavior you define
Pricing of CallFlows ‑ AI Phone Agent
Basic
$39 / month
- 100 minutes + 100 extra during trial
- 2 simultaneous incoming calls
- Check orders, store policies and pages
- Products browsing
- Call transcription + audio recording
- Call analytics
- Fully customizable, unlimited edits
- Support — response in 24h
Advanced
$119 / month
- 450 minutes
- 10 simultaneous incoming calls
- Audio recordings download
- Access to Beta features
- Monthly performance report
- $0.16 per additional minute
- Priority support — response in 12h
Pro
$349 / month
- 1600 minutes
- 25 simultaneous incoming calls
- AI Sentiment analysis and score
- Audio recordings (unlimited access)
- Access to Beta features
- $0.14 per additional minute
- Unlimited additional minutes to scale
- Priority support — response in 4h
