Unanimity
- by UnanimityAI
- $490/month. Free trial available.
Handle customer support across all channels with AI that automates returns, refunds, and shipping labels. Connect your accounts and let the AI manage inquiries while keeping your brand voice.
About the Unanimity
Experience smarter customer support with Unanimity, an AI solution that handles your e-commerce operations across multiple channels. This intelligent system manages returns, processes refunds, generates shipping labels, and responds to customer questions automatically. Connect with customers through email, Messenger, WhatsApp, Instagram, and contact forms - all from one central hub. The AI can independently communicate with carriers about order issues and retrieve information from your PDFs and URLs. Setting up is straightforward: simply link your accounts, customize your brand voice through prompts, and watch the AI handle your customer service tasks. You can also build custom tools to address your specific business requirements.
Key features
- Automate returns, refunds, and shipping labels
- Respond to Mail, Messenger, WhatsApp, Instagram, contact form in one place
- Customize your chatbot’s tone and brand prompts
- AI-powered knowledge retrieval from PDFs and URLs
Pricing of Unanimity
Basic
$490 / month
or $4,900/year and save 17%
- 200 tickets per month
- 3 AI support agents
- Omni-channel chat, ticket & mail
- AI handles carrier claims
