ResponseCX
- by Stateset, Inc.
- From $170/month. Free trial available.
Let AI handle your customer service tickets automatically. ResponseCX uses intelligent agents to resolve inquiries, modify orders, and manage subscriptions without human intervention.
About the ResponseCX
Meet ResponseCX, an AI-powered customer service solution that automatically handles your support tickets. This intelligent system uses AI agents to manage common customer requests like order modifications, subscription changes, and cancellations without human intervention. Working seamlessly with Gorgias, it processes tickets and sends personalized responses to your customers. The system learns from your knowledge base and brand guidelines to deliver accurate, consistent support. By automating routine customer service tasks, ResponseCX helps your team focus on more complex issues while ensuring quick resolution times for standard requests. Experience automated customer support that maintains your brand voice while efficiently managing your ticket volume.
Key features
- Accurate and personalized ticket resolution using AI
- Auto-close tickets that have been resolved with personalized responses.
- Integrated with Gorgias for auto-resolving customer tickets
- Add and Update answers based on your knowledge base, rules and brand attributes
- Automate Order Cancellations, Order Tagging and Order Modifications
Pricing of ResponseCX
ReSponse Hero
$170 / month
ReSponse Pro
$350 / month
