Repli Desk
- by Repli Ai
- Free plan available
Manage all your customer support channels in one place with Repli Desk. Handle email, Facebook, Instagram messages, comments, and live chat from a single dashboard with built-in automation and reporting tools.
About the Repli Desk
Repli Desk brings all your customer support channels together in one convenient dashboard. Handle email conversations, Facebook and Instagram messages, comments, and live chat without switching between platforms. This complete helpdesk solution includes essential features like ticket management, smart automations, and detailed reporting on response times and customer satisfaction (CSAT). Stay organized with ticket tagging and save time using templated responses. The integrated chat widget helps you connect with customers instantly. Whether you're managing social media inquiries or email support, Repli Desk makes customer service simpler and more efficient. Get started with better customer support management today.
Key features
- Ticket management
- Automations
- Reporting (tickets, response times, CSAT, and more)
- Chat Widget
Pricing of Repli Desk
Free Trial
Free
- Instagram direct messages and comments
- Facebook messenger and comments
- Email inbox
- Live Chat Widget
- Unlimited Team Members
- Unlimited support channels
- Shopify Order Data in Inbox
- Support Tickets Analytics
Basic Plan
$40 / month
- Instagram direct messages and comments
- Facebook messenger and comments
- Email inbox
- Live Chat Widget
- Unlimited Team Members
- Unlimited support channels
- Unlimited Shopify Stores
- Shopify Order Data in Inbox
Growth Plan
$130 / month
- Instagram direct messages and comments
- Facebook messenger and comments
- Email inbox
- Live Chat Widget
- Unlimited Team Members
- Unlimited support channels
- Unlimited Shopify Stores
- Shopify Order Data in Inbox
Pro Plan
$250 / month
- Instagram direct messages and comments
- Facebook messenger and comments
- Email inbox
- Live Chat Widget
- Unlimited Team Members
- Unlimited support channels
- Unlimited Shopify Stores
- Shopify Order Data in Inbox
