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Minnas: Free AI Support + Chat
- by Toothpaste Apps
- Free plan available. Free trial available.
- by Toothpaste Apps
- Free plan available. Free trial available.
Free AI-powered helpdesk with live chat and email support. Get AI replies, summaries, and workflows with full Shopify order context.
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About the Minnas: Free AI Support + Chat
Minnas combines email and live chat into one shared customer support inbox with full Shopify customer and order context. The app features an AI agent that automatically answers new messages, plus AI summaries and reply drafts to help your team respond faster. Create custom workflows to assign conversations, add tags, prioritize tickets, and send AI-generated replies. Add the Messenger widget to your storefront directly from Shopify's theme editor. Organize your helpdesk with nested tags and customer-facing Guided flows. Run pre-built Shopify Actions or connect your own secure Actions right from the support workflow. Get everything you need for efficient customer support in one free helpdesk solution.
Launched: July 27, 2026
Key features
- Publish Messenger to your storefront from Shopify's theme editor
- Summarize conversations and draft responses with built-in AI
- Build custom workflows that can send AI-generated replies
- Organize support with nested tags and customer-facing Guided flows
- Run pre-built Shopify Actions or connect your own secure Actions
Category:
Pricing of Minnas: Free AI Support + Chat
Free
Free
- One Brand and one Teammate
- Unlimited human conversations
- 20 AI actions per month
Core
$49 / month
or $490/year and save 17%
- Unlimited Teammates and conversations
- One Brand with full history
- 500 AI actions per month
Pro
$99 / month
or $990/year and save 17%
- Five Brands and one unified Inbox
- Unlimited Teammates and conversations
- 2,500 pooled AI actions per month
