Kustomer
- by Kustomer
- Free to install. Additional charges may apply.
Get a complete view of your customers with Kustomer's AI-powered CRM. Manage orders, refunds, and support across channels while delivering personalized experiences backed by deep customer insights.
About the Kustomer
Kustomer's AI-powered CRM platform helps merchants deliver exceptional customer support through intelligent data management. By combining Shopify order information with customer interactions, support teams can access complete customer profiles and handle inquiries across multiple channels. The system offers automated chatbots, customizable message templates, and direct order management capabilities including refunds and cancellations. With comprehensive search features and integrated customer data, merchants can provide more personalized service experiences. This customer-centric solution makes support operations more efficient while helping businesses build stronger relationships with their customers through informed, responsive service.
Key features
- Full View of Customer Orders via Shopify Data Integration
- Direct Order Refunds/Cancellations from Kustomer Timeline
- Efficient Order Data Access and Search within Kustomer
- Dynamic Message Customization with Shortcuts
- Automated Updates with Chatbot Templates
