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IllumiChat ‑ AI Support & Chat
- by IllumiChat
- Free plan available
- by IllumiChat
- Free plan available
AI support agent that instantly answers customer questions about orders, shipping, and products 24/7 — no waiting, no repetitive tickets.
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About the IllumiChat ‑ AI Support & Chat
IllumiChat is an AI customer support agent built specifically for Shopify stores. It connects directly to your shop to answer customer questions about orders, shipping, products, policies, and FAQs instantly and accurately, 24/7.
Your customers get real-time answers without waiting, while your support team stops handling repetitive tickets. The AI assistant resolves order tracking requests, product questions, and pre-sale inquiries automatically, helping reduce cart abandonment.
Handle thousands of customer conversations without hiring additional staff. IllumiChat works across multiple channels including chat, WhatsApp, Instagram, and Messenger from one unified inbox.
The customizable AI matches your brand tone and style in every response. No coding required and setup takes just minutes. Install IllumiChat and let AI handle your support volume while your team focuses on higher-value work.
Launched: May 27, 2026
Key features
- 24/7 AI Customer Support: Resolve order, shipping & product questions instantly.
- Instant Order Tracking: Customers check order status without contacting support.
- Scalable Customer Support: Handle thousands of conversations without hiring.
- Customizable AI Assistant: Match every response to your brand tone and style.
- Pre-Sale Chat: Answer shopper questions before they abandon cart.
Integrations with:
- GitHub,
- HubSpot,
- Instagram,
- Messenger,
- Notion,
Pricing of IllumiChat ‑ AI Support & Chat
Free Plan
Free
- Up to 100 credits/month
- Community support
- Basic analytics
- 1 team members
- 1 Custom Assistant
- Standard integrations
Pro Plan
$29 / month
or $290/year and save 17%
- Up to 2,000 credits/month
- Priority support
- Advanced analytics
- 3 team members
- 3 Custom Assistants
- All integrations
- Custom branding
- API access
