HelpIQ‑AI Customer Support
- by HelpIQ
- Free to install. Free trial available.
Manage all your customer support channels in one place with AI-powered tools. Get instant order insights, automate responses, and collaborate with your team using real-time data and smart ticket management.
About the HelpIQ‑AI Customer Support
HelpIQ brings intelligent customer support to your Shopify store through AI-powered tools and omnichannel capabilities. The app processes customer inquiries using artificial intelligence to provide faster solutions and automated responses. Support agents can access real-time order information and complete ticket histories directly within the platform. The AI system generates conversation summaries and suggests responses, while the built-in chatbot handles routine customer issues. Manage all your customer communications - including chat, email, WhatsApp, Instagram, and Facebook - from one central dashboard. Track team performance with real-time metrics and collaborate effectively through ticket assignments, shared notes, and instant updates. HelpIQ integrates seamlessly with Shopify to deliver comprehensive customer service management with AI assistance.
Key features
- Omni Channel Support: Manage Shopify inquiries via chat, email, WhatsApp, etc.
- Enhance Support with AI: Streamline service and improve satisfaction with AI
- Instant order insights and ticket views with integrated Shopify data
- Real-time metrics: Analyse ticket data to improve team performance & priorities
- Real-time team collaboration: Share notes, assign tickets, and get updates
Pricing of HelpIQ‑AI Customer Support
Lite Pro
Free to install
- 1 Agent,Facebook | Whatsapp | Instagram Integration,Email Inbox,Live Chat,Ticket Analytics,Agent Productivity Tools,1 month Ticket history
Starter
$21 / month
- 1 Agent,Facebook | Whatsapp | Instagram Integration,Email Inbox,Live Chat,Ticket Analytics,Agent Productivity Tools,3 month Ticket history
Growth
$41 / month
- 5 Agent,Facebook | Whatsapp | Instagram Integration,Email Inbox,Live Chat,Ticket Analytics,Agent Productivity Tools,6 month Ticket history
Super Charged
$61 / month
- 10 Agent,Facebook | Whatsapp | Instagram Integration,Email Inbox,Live Chat,Ticket Analytics,Agent Productivity Tools,12 month Ticket history
