HelpEcho ‑ Customer Support
- by HelpEcho
- Free plan available
Organize and automate your customer support with a complete ticketing system. Track inquiries, convert emails to tickets, and manage support through email and customer portal - all in one place.
About the HelpEcho ‑ Customer Support
Key features
- Assign, prioritize, and track all customer inquiries in one organized dashboard.
- Convert customer emails into actionable tickets effortlessly.
- Manage support through email and a self-service customer portal.
- Save time by automating ticket assignments, categorization, and responses.
- Send branded notifications to customers, admins, and agents.
Pricing of HelpEcho ‑ Customer Support
Free Plan
Free
- 1 Mailbox
- 10 Tickets
- Unlimited Reply
- Unlimited Customers
- Unlimited Categories
- Unlimited Workflows
- Unlimited Saved Replies
- Full Reports
Starter Plan
$5.99 / month
- 3 Mailbox
- 50 Tickets
- Unlimited Reply
- Unlimited Customers
- Unlimited Categories
- Unlimited Workflows
- Unlimited Saved Replies
- Full Reports
Basic Plan
$19.99 / month
- 5 Mailbox
- 300 Tickets
- Unlimited Reply
- Unlimited Customers
- Unlimited Categories
- Unlimited Workflows
- Unlimited Saved Replies
- Full Reports
Pro Plan
$49.99 / month
- 10 Mailbox
- 50 Tickets
- Unlimited Reply
- Unlimited Customers
- Unlimited Categories
- Unlimited Workflows
- Unlimited Saved Replies
- Full Reports
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