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Convi: AI Chat, AI Agent, FAQ
- by Convi
- Free plan available. Free trial available.
- by Convi
-
Built for Shopify
- Free plan available. Free trial available.
AI chatbot that answers customer questions 24/7, handles support tickets, builds FAQs automatically, and helps shoppers find products.
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About the Convi: AI Chat, AI Agent, FAQ
Convi is a no-code AI chatbot that handles your store's customer support 24/7. This AI agent learns from your products, policies, and knowledge base in one click, then answers customer questions like a real shopping assistant. The AI chat bot replaces your help desk, contact us page, and FAQ section with one solution. It provides instant answers to common questions about orders, shipping, and returns while helping customers find the right products with built-in product search. The chatbot supports multiple languages automatically for global customers. Setup takes just 60 seconds with no coding required. Complex tickets get escalated to your team's inbox so you can focus on what matters most. Convi acts as your AI shopping assistant, cleaning your inbox and building FAQs automatically.
Launched: June 26, 2025
Key features
- Answer questions instantly using AI trained on your store's own data.
- Provide 24/7 support and resolve common questions on orders, shipping & returns.
- Help customers find the right products with a built-in product search.
- Let AI handle first-line support; escalate complex issues to your team's inbox.
- Support your global customers by chatting in multiple languages automatically.
Integrations with:
- Checkout,
- Shopify Admin,
- Gorgias,
- OpenAI,
- Zendesk
Pricing of Convi: AI Chat, AI Agent, FAQ
Test only
Free
- Unlimited test chats - No live access
- Unlimited product catalogue
- Answer based on product & store data
- Native Shopify integration
- Multilingual responses
Starter (Tier 1)
$19 / month
or $190/year and save 17%
- Live widget on storefront
- 50 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
Starter (Tier 2)
$49 / month
or $490/year and save 17%
- Live widget on storefront
- 150 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
Starter (Tier 3)
$99 / month
or $990/year and save 17%
- Live widget on storefront
- 350 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
