ChatIn: AI Chatbot Support
- by ChatIn
- Free plan available
Get 24/7 AI chatbot support that answers customer questions about products, shipping, and orders. Uses your store data to provide accurate responses and connects with Facebook, Instagram, and WhatsApp messages.
About the ChatIn: AI Chatbot Support
ChatIn delivers intelligent AI customer support through a customizable chatbot that works around the clock on your storefront. The chatbot automatically answers customer questions about products, shipping, and orders using information from your catalog, FAQs, policies, and uploaded documents. When conversations become complex, the system smoothly transfers chats to your support team. The unified inbox manages messages across Facebook, Instagram, and WhatsApp Business channels, making customer communication seamless. Track your chatbot's effectiveness with detailed analytics showing customer satisfaction scores, response accuracy, and conversion metrics. This AI-powered solution helps reduce support tickets while maintaining quality customer service.
Key features
- 24/7 chatbot answers to product, shipping, and order questions on your store
- Handle messages from Facebook, Instagram, and WhatsApp Business.
- Escalate complex chats to human agents when needed.
- Use your FAQs, policies, and PDFs for accurate responses.
- Track CSAT, bot performance, trends, and conversion.
Pricing of ChatIn: AI Chatbot Support
Free
Free
- Up to 25 tickets / month
- Basic AI Model
- Email Escalation Only
- Knowledge Base (10 docs)
- Widget & Avatar Customization
- Sales & Support Assistant
- Multi-language AI Support
- 24/7 Availability
Starter
$49 / month
or $490/year and save 17%
- Up to 150 tickets / month
- Advanced AI Model
- Remove "Powered By" Badge
- Knowledge Base (25 docs)
- Slack & Discord Escalation
- Supported Onboarding Available
- Sales & Support Assistant
- Multi-language AI Support
Growth
$149 / month
or $1,490/year and save 17%
- Up to 500 tickets / month
- Premium AI Model
- Omni-channel Support
- Knowledge Base (100 docs)
- Advanced Analytics & Export
- Slack & Discord Escalation
- Priority Support & Onboarding
- Multi-language AI Support
Pro
$299 / month
or $2,990/year and save 17%
- Up to 1200 tickets / month
- Premium AI Model
- Omni-channel Support
- Knowledge Base (250 docs)
- Slack & Discord Escalation
- Dedicated Support Manager
- Advanced Automation & Workflow
- Multi-language AI Support
