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Arbyn: AI Live Chat & Chatbot
- by ONDUTYOPS LLC
- Free plan available
- by ONDUTYOPS LLC
- Free plan available
AI chatbot and live chat that handles support 24/7, recommends products, manages orders, applies discounts, and turns conversations into sales.
About the Arbyn: AI Live Chat & Chatbot
Arbyn is a 24/7 AI chatbot and live chat agent that handles customer support across chat and email in your brand voice. This AI assistant answers questions in 100+ languages, tracks order status, looks up gift cards and store credit, and helps customers with returns.
The chatbot takes real actions on Shopify orders - it automatically updates shipping addresses and applies approved discounts. With your permission, it processes refunds, cancels orders, issues gift cards, and handles reships. No manual work needed for routine requests.
Arbyn turns support conversations into sales by recommending products, building bundles, and suggesting upsells directly in chat. It handles WISMO inquiries, checks order tracking, and manages the entire customer support experience while you focus on growing your store.
Launched: July 24, 2026
Key features
- 24/7 AI chatbot & live chat that answers email in your brand voice multilingual
- Auto-updates shipping addresses and applies sanctioned discounts on its own
- Returns, refunds, reships, cancellations and issues gift cards once you approve
- WISMO, order status, gift card and store credit balances, and starts returns.
- Recommends products, builds bundles and upsells directly in chat sales
Integrations with:
- Shopify Admin,
- Gmail,
- Google Analytics,
- Google Sheets,
- Klaviyo,
- Meta,
- Outlook
Pricing of Arbyn: AI Live Chat & Chatbot
Arbyn Starter
Free
- 150 AI conversations a month, free
- Unlimited Human conversations (always)
- Cancels, refunds, reships, gift cards
- Updates shipping address on its own
- Replies in your customer's own language
- Recommends products & upsells in chat
- Replies in your brand voice and tone
- Builds bundles and applies discounts
Arbyn Agent
$99 / month
or $990/year and save 17%
- Unlimited AI conversations, chat + email
- Unlimited Human conversations (always)
- Cancels, refunds, reships, gift cards
- Updates shipping address on its own
- Replies in your customer's own language
- Recommends products & upsells in chat
- Replies in your brand voice and tone
- Builds bundles and applies discounts
