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Web2Chat

Web2Chat

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Help customers check order status and chat with support in real-time. Reduce support inquiries with self-serve updates while giving your team quick access to order details during live conversations.

  • Web2Chat Screenshot
  • Web2Chat Screenshot
  • Web2Chat Screenshot
  • Web2Chat Screenshot
  • Web2Chat Screenshot
  • Web2Chat Screenshot
  • Web2Chat Screenshot
  • Web2Chat Screenshot
  • Web2Chat Screenshot
  • Web2Chat Screenshot

About the Web2Chat

Web2Chat simplifies customer support by letting visitors check order status directly in your store using their email or order number. This self-service feature reduces support tickets and saves valuable time for your team. During live chat conversations, your support staff can quickly access order information to provide accurate, timely responses to customer questions. The chat system helps merchants deliver better customer service while managing support efficiently. Whether handling order inquiries or providing updates, Web2Chat makes it easy to keep customers informed and satisfied with their shopping experience.

Key features

  • Let customers check their order status directly from live chat.
  • Provide self-serve order updates to reduce support inquiries.
  • Support team can view order details during live chat for faster responses.

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