tawk.to Live Chat
- by tawk.to
- Free
Monitor and chat with your Shopify customers in real-time using tawk.to's complete messaging solution. Includes unlimited chats, ticketing, and CRM features to help you provide better customer support.
About the tawk.to Live Chat
Connect with your Shopify store visitors in real-time using tawk.to's comprehensive live chat and CRM solution. Monitor customer activity, respond instantly to inquiries, and manage support tickets - all with unlimited messaging and agent seats. The integrated mobile and desktop apps ensure you stay connected anywhere, while the built-in CRM system helps organize customer data effectively. View Shopify orders directly within chats, create personalized greetings based on visitor behavior, and speed up responses using message templates. With 24/7 support and seamless integration into your store, tawk.to helps you provide timely assistance when customers need it most, improving both sales and support experiences.
Key features
- View and manage Shopify orders directly from chats and tickets.
- Personalize greetings with triggers based on location, past visits, and more.
- Provide fast, accurate responses with canned “shortcut” message templates.
- Manage unlimited customers and organizations in your CRM.
- Need help? Reach out to our support team 24x7 for live assistance.
