Shopbot: AI Business Phone
- by ShopBot
- From $19/month. Free trial available.
Let your AI phone assistant handle customer calls about orders, tracking, and returns while syncing live with your Shopify store data. Includes free website chat.
About the Shopbot: AI Business Phone
Meet Shopbot, your AI phone assistant that handles customer service calls directly through your Shopify store. This smart system automatically answers customer inquiries about order tracking, returns, exchanges, and product details using real-time data from your shop. You can set up local phone numbers for different markets while keeping detailed call transcripts for reference. When complex situations arise, Shopbot smoothly transfers calls to your team. The service includes a complementary website chatbot that helps with pre-purchase questions and common customer support issues. All your customer conversations are handled professionally with custom greetings and brand-specific responses, making sure your customers get accurate, immediate assistance whether they call or chat online.
Key features
- Answers your customer calls automatically with live Shopify data
- Live order lookups: status, shipments, delivery ETAs from Shopify
- Auto-syncs with Shopify: catalog, adds/removes, qty/size updates
- Brand-tuned voice: custom greeting, tone, allowed actions
- Seamless human handoff when needed; transcript included
Pricing of Shopbot: AI Business Phone
Starter
$19 / month
or $205/year and save 10%
- 100 voice minutes/month
- 200 free chats included
- All features included
Growth
$49 / month
or $529/year and save 10%
- 300 voice minutes/month
- 300 free chats included
- All features included
Scale
$199 / month
or $2,149/year and save 10%
- 1,000 voice minutes/month
- 2,000 free chats included
- All features included
