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Re:amaze AI Helpdesk & Chat
- by Reamaze
- From $29/month. Free trial available.
- by Reamaze
- From $29/month. Free trial available.
AI-powered helpdesk with live chat, chatbot, and unified inbox for email, social, SMS, and voice support across all stores.
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About the Re:amaze AI Helpdesk & Chat
Re:amaze is an AI-powered helpdesk that helps you support customers and grow your business. Manage email, live chat, social media, SMS, and voice calls from a single inbox across all your stores.
The Re:amaze AI Agent uses your knowledge base to respond to customer messages instantly and accurately, saving your team valuable time. AI features help you write replies, suggest responses, build chatbots, create FAQ articles, and automate repetitive tasks so your support team can work faster and stay consistent.
Handle customer conversations alongside Shopify orders, revenue data, and reviews to stay organized. Manage, modify, and create orders directly from support chats. Keep customers engaged with satisfaction surveys, status pages, and push notifications. Automate common patterns with smart rules to improve efficiency and help customers come back.
Launched: April 1, 2014
Key features
- Unify email, social, SMS, voice conversations for all stores in a single inbox
- Manage, modify, and create Shopify orders directly in customer support and chats
- Use AI to write replies, build chatbots, summarize, and create FAQ articles
- Automate common tasks and patterns with data and rules to save time
- Satisfaction surveys, status pages, push notifications to keep customers engaged
Integrations with:
- Checkout,
- +20 Integrations,
- Klaviyo,
- Loop Returns,
- RingCentral,
- Shipstation,
- Yotpo
Pricing of Re:amaze AI Helpdesk & Chat
Re:amaze Basic
$29 / month
or $313.20/year and save 10%
- Unlimited Email Inboxes
- Social Integrations
- Live Chat and Chatbots (unlimited)
- 20 AI Agent resolutions per user/mo
- Trainable AI Intents
- Workflows and Macros
- FAQ
- 1K Free Push Notifications
Re:amaze Pro
$49 / month
or $529.20/year and save 10%
- Basic Features +
- Multi-Store
- SMS and VOIP Integrations
- Live View
- Advanced Reports
- Custom Domains
- Status Page
- 50 AI Agent resolutions per user/mo
Re:amaze Starter
$59 / month
Re:amaze Plus
$69 / month
or $745.20/year and save 10%
- Basic + Pro +
- Staff Reports, Roles, Shifts, Days Off
- Departments
- Satisfaction Surveys
- FAQ History
- Co-Browse
- 2K Free Push Notifications
- 100 AI Agent resolutions per user/mo
