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NestDesk AI Agents & AI Chat
- by NestScale
- Free plan available. Free trial available.
- by NestScale
- Free plan available. Free trial available.
All-in-one customer service solution with AI Chatbot, Live Chat, Helpdesk & Order Tracking to increase sales and automate support.
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About the NestDesk AI Agents & AI Chat
NestDesk brings together all your customer support conversations from multiple stores and channels into one unified inbox. This AI-powered helpdesk solution features an intelligent chatbot that provides 24/7 customer service, cutting down on manual work while keeping your customers happy.
The AI chatbot automates support responses and handles common questions around the clock. During live chat conversations, you can share product recommendations, check inventory, and even create orders directly from the chat interface. The self-service widget includes helpdesk functionality, order tracking, and order management features that let customers help themselves.
Get complete visibility into customer behavior with detailed profiles, real-time website visitor tracking, and cart preview capabilities. Smart conversation management helps your team assist more customers in less time. Access everything on the go with the intuitive NestDesk mobile app, making it easy to manage customer service from anywhere.
Launched: June 21, 2022
Key features
- Manage & respond to all messages across channels and stores in one single inbox.
- Automate your support & solve customers’ questions with the NestDesk AI chatbot.
- Share product recommendations, browse inventory & create orders while chatting.
- Make powerful self-service widget with Helpdesk, order tracking & order action.
- Have customer profiles, preview carts & track website visitors in real-time.
Integrations with:
- ChatGPT,
- Facebook Messenger
Pricing of NestDesk AI Agents & AI Chat
FREE
Free
- Unlimited conversations
- 1 agent as admin
- 1 store integration
- 1 Facebook integration
- Live chat customization
- Browser notifications
- Mobile app
BASIC
$5.99 / month
- Unlimited conversations & agents
- 2 stores & FB integrations
- Live visitor data
- Automation rules
- Order tracking
- Remove watermark
- 5 FAQs
ADVANCED
$14.99 / month
- Unlimited conversations & agents
- Unlimited stores, channels & FAQs
- All in Basic, plus
- Chatbot
- Business hours
- Offline email notifications
PROFESSIONAL
$34.99 / month
- Unlimited conversations & agents
- Unlimited stores, channels & FAQs
- All in Advanced, plus
- AI Chatbot
- 500 replies/month
- Order management
