Massively Live Chat & Chatbots
- by Massively Developer
- Free plan available. Free trial available.
Connect with customers 24/7 through AI chatbots and live chat across multiple channels. Handle customer support, order lookups, and FAQs automatically on your website, Instagram, SMS, and more.
About the Massively Live Chat & Chatbots
Connect with customers 24/7 through AI-powered chatbots and live chat support across multiple channels. Massively helps businesses automate customer service by deploying smart chatbots on websites, Instagram, Facebook Messenger, SMS, and Google Search. The platform features automated order status lookup, self-service options, and GenAI-powered smart answers for common questions. When personal attention is needed, seamlessly transition customers to live agents. Build custom conversation flows or use ready-made templates to handle customer inquiries, capture leads, and drive sales - even while you sleep. Integrate with your Shopify store to provide instant order updates and support across all customer touchpoints.
Key features
- Live Chat to seamlessly connect customers to agents when required.
- Generative AI-Powered Smart Answers which can automate your business’s FAQs.
- Easily deploy to websites, Instagram, Facebook Messenger, SMS, & Google Search.
- Flow Builder allows businesses to build a custom bot or use pre-built templates.
- Shopify order lookup allows our bots to check order status and self-serve.
Pricing of Massively Live Chat & Chatbots
Basic
Free
- Chat widget on your website
- Live chat for one agent
- Scripted Chatbot
- Shopify Integration
- 50 monthly chats
- Free 14 day trial of Premium Tier
Business
$39 / month
- Basic plus:
- AI Powered Smart Answers
- Messenger
- SMS
- Google Business Messages
- Multiple agents
- Shopify Integration
- 500 monthly chats
Premium
$69 / month
- Business Plus:
- Unlimited monthly chats
- Chat Logs
- Access to Authoring Tool to support custom Integrations/message types
