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Alhena: AI Shopping Concierge
- by Alhena AI
- Free plan available
- by Alhena AI
- Free plan available
Guide shoppers to the right products with AI-powered chat and voice support. Automate customer service and improve your visibility in AI search engines.
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About the Alhena: AI Shopping Concierge
Alhena's AI Shopping Concierge turns product questions into confident purchases by guiding shoppers to the right products in real time. The AI concierge recommends relevant items, answers pre- and post-purchase questions, and routes customers to your support team when needed. Voice AI provides support across phone channels and chat, helping reduce service costs. AI Visibility shows how your products appear in AI search engines at the SKU level, so you know where to improve discoverability. Purpose-built for fashion, beauty, jewelry, and home brands. Embedded agents are trained specifically for these verticals. Works seamlessly with your helpdesk and Shopify catalog to automate support while boosting AOV.
Launched: March 8, 2024
Key features
- AI Shopping Concierge: helps brands convert on site, boosts AOV in real time.
- Voice AI: AI-powered voice support across phone channels and chat.
- AI Support Concierge: Help brands reduce service costs post-purchase experience
- AI Visibility: Helps brands get discovered in AI search engines in SKU-level.
- Embedded agents trained for fashion, beauty & more verticals next to products
Integrations with:
- Freshdesk,
- gladly,
- Gorgias,
- Kustomer,
- Salesforce,
- Zendesk
Category:
Pricing of Alhena: AI Shopping Concierge
Free
Free
- Up to 25 conversations per month
- 500 URLs (SKUs) in knowledge base
- Single AI Agent for many user channels
- Great for new DTC Brands
Pro
$239 / month
or $2,388/year and save 17%
- At $1.2 per conversation for up to 200
- 50,000 URLs (SKUs) in the knowledge base
- Advanced Analytics on usage, revenue etc
- AI-Powered Review Management & Response
- Social Commerce to manage social media
- Up to 5 AI Agents including API Agents
- Automated Knowledge Refresh
Growth
$599 / month
or $5,988/year and save 17%
- At $0.91 per conversation for up to 550
- 50,000 URLs (SKUs) in the knowledge base
- Advanced AI Analytics on usage, revenue
- AI-Powered Review Management & Response
- Up to 5 AI Agents including API Agents
- Social Commerce to manage social media
Scale
$1,199 / month
or $11,988/year and save 17%
- At $0.83 per conversation for up to 1200
- Ideal for Mid-sized, growing teams
- 50,000 URLs (SKUs) in the knowledge base
- Advanced AI Analytics on usage, revenue
- AI-Powered Review Management & Response
- Up to 5 AI Agents including API Agents
- Social Commerce to manage social media
