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Alhena: Shopping & Support AI
- by Gleen AI
- Free plan available
- by Gleen AI
- Free plan available
AI concierge that converts browsers into buyers with smart product discovery, shopping assistance, and automated support.
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About the Alhena: Shopping & Support AI
Alhena AI is an all-in-one solution that helps ecommerce brands automate customer support, improve product discovery, and drive revenue. This AI shopping concierge helps convert browsers into buyers by recommending products and answering questions just like an in-store associate would.
The app includes AI-powered voice support across phone and chat channels, helping reduce service costs while improving the post-purchase experience. Built with vertical AI agents specifically trained for fashion, beauty, jewelry, home, travel, and sports brands.
Alhena also features an AI Visibility optimization tool that helps your products get discovered in AI search engines at the SKU level. Install in minutes and start helping shoppers discover products, increase average order value, and get support in real time.
Launched: March 8, 2024
Key features
- AI Shopping Concierge: helps brands convert on site, boosts AOV in real time.
- Voice AI: AI-powered voice support across phone channels and chat.
- AI Support Concierge: Help brands reduce service costs post-purchase experience
- AI Visibility: Helps brands get discovered in AI search engines in SKU-level.
- Vertical AI agents trained for fashion, beauty, home, travel & sports brands.
Integrations with:
- Freshdesk,
- gladly,
- Gorgias,
- Kustomer,
- Salesforce,
- Zendesk
Category:
Pricing of Alhena: Shopping & Support AI
Free
Free
- Up to 25 conversations per month
- 500 URLs (SKUs) in knowledge base
- Single AI Agent for many user channels
- Great for new DTC Brands
Pro
$239 / month
or $2,388/year and save 17%
- At $1.2 per conversation for up to 200
- 50,000 URLs (SKUs) in the knowledge base
- Advanced Analytics on usage, revenue etc
- AI-Powered Review Management & Response
- Social Commerce to manage social media
- Up to 5 AI Agents including API Agents
- Automated Knowledge Refresh
Growth
$599 / month
or $5,988/year and save 17%
- At $0.91 per conversation for up to 550
- 50,000 URLs (SKUs) in the knowledge base
- Advanced AI Analytics on usage, revenue
- AI-Powered Review Management & Response
- Up to 5 AI Agents including API Agents
- Social Commerce to manage social media
Scale
$1,199 / month
or $11,988/year and save 17%
- At $0.83 per conversation for up to 1200
- Ideal for Mid-sized, growing teams
- 50,000 URLs (SKUs) in the knowledge base
- Advanced AI Analytics on usage, revenue
- AI-Powered Review Management & Response
- Up to 5 AI Agents including API Agents
- Social Commerce to manage social media
