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Garrio: Support & Live Chat
- by Garrio, Inc.
- Free plan available
- by Garrio, Inc.
- Free plan available
Customer support, live chat, and AI helpdesk. Answer questions instantly across chat, email, and social from one inbox.
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About the Garrio: Support & Live Chat
Garrio is a customer support and live chat app for online stores that helps you manage conversations across chat, email, and social channels from one unified inbox. The AI helpdesk learns your products and brand voice from real conversations to answer customer questions instantly and reduce your support workload.
Handle support tickets faster with automated workflows and an AI-managed knowledge base built specifically for your store. The live chat feature lets you respond to customers in real time while AI assistance helps resolve common questions automatically.
Setup takes just minutes with a simple install. For teams needing complete coverage, Garrio offers a managed service option where they run 24/7 customer support for you.
Launched: April 28, 2025
Key features
- Answer customer questions across live chat, email, and social in one place
- Use AI trained on your products and brand voice to resolve support instantly
- Manage support faster with a unified inbox and ticket workflows
- AI managed knowledge base and FAQ built for you
- Optional managed support if you want Garrio to run support for you
Integrations with:
- Checkout,
- Shopify Admin,
- Facebook,
- GMail,
- Google Workspaces,
- Instagram,
- Judge.me,
- Microsoft 365
Pricing of Garrio: Support & Live Chat
Free Plan
Free
- 100 AI customer support responses
- Live chat and helpdesk in one inbox
- AI chatbot answers questions instantly
- AI knowledge base and FAQ built for you
- Customer support in chat email & social
- Support tickets and workflows included
- Social media monitoring and responses
- Dead simple and fast setup
Starter Plan
$10 / month
- Free customer support plan, plus:
- 100 extra AI support responses included
- Live chat, chatbot, and helpdesk
- Customer support for chat email & social
- Usage-based pricing for full control
- Scale AI customer support as you grow
- Social media monitoring and responses
- Everything in Free customer support plan
Professional Plan
$500 / month
- Starter customer support plan, plus:
- Unlimited AI customer support responses
- Live chat, chatbot, and full helpdesk
- 100 managed customer support responses
- Garrio + AI managed knowledge base
- Dedicated account manager for support
- Managed customer support available 24/7
- Social media monitoring and responses
